Common issues Troubleshooting

Gepard blocking a file

IdunRO makes use of Gepard 3.0. Part of this protection is blocking macro programs. If you try to launch the game while a 
(potential)Macro program is active the client will give you an error. 
Simply close the program mentioned in the error and restart the client to start the game.

Gepard.dll not found

Gepard.dll is a file supplied within our installer. It is required for gepard to run and therefore the client will be unable to start 
when the .dll is not present.
If your gepard.dll is missing after installation please check your antivirus program. The .dll file sometimes gets flagged as a virus due 
to gepard checking for active macro programs. In most cases you can recover the gepard files from your antivirus vault.
If not then please set up your antivirus to ignore your IdunRO folder before reinstalling the game inside the same folder.

Screen flashing in red, white or yellow colors while dealing damage

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This issue is caused by windows 10's incompatibility with the game client. In order to fix this follow the following steps:
1: Locate your IdunRO folder
2: Locate the IdunRO client (IdunRO.exe)
3: Right click the client and select 'properties'
4: Click on the compatibility tab
5: Tick 'Run this program in compatibility mode for':
6: Select Windows XP Service Pack 2 or Windows 8
7: Click on Apply
8: Click on OK
9: Start your IdunRO.exe
10:The flashing should now be resolved.

lua errors

Lua errors are related to AI scripts for homunculus and mercenary. Our installer comes with a working basic AI. 
Follow the following steps If you experiment with the AI and run into the LUA errors as a result:
1: Locate your IdunRO folder
2: Locate the IdunRO client (IdunRO.exe)
3: Launch the IdunRO.exe
4: Log in on a different character (not your character with the homunculus or mercenary)
5: Type /hoai in the chat and press enter. It will now load the basic AI
6: Type /mirai in the chat and press enter. It will now load the basic AI
7: Go back to the character screen
8: You can now log back into your creator or character with mercenary without getting the errors

Alternatively you can place back the AI folder and AI_Sakray folder from our installer to fix your customized ai and revert it back to 
the basic AIs that come with the install.

Game Crash

Game crashes/Sprite errors are caused by missing or corrupted sprites. If you are running into sprite errors please try the following:
1: Make sure your client is closed
2: Locate your IdunRO folder
3: Locate the IdunRO-Patcher.exe
4: Double click the patcher and let it run
5: Start IdunRO.exe
6: The error should now be resolved.

If the error is still not resolved try the following:
1: Make sure your client is closed
2: Locate your IdunRO folder
3: Delete patchfile.dat
4: Double click on the patcher and let it run
5: Start IdunRO.exe
6: The error should now be resolved.
If the above doesn't work please report the error to us in a ticket and describe what caused the error to the best of your ability.

Client instantly closes after launching / Client only shows white screen

This issue is caused by the client not receiving any input of your graphics device. To resolve this please follow the following steps:

1: Make sure your client is closed
2: Locate your IdunRO folder
3: Locate setup.exe and start it
4: Select your graphics device
5: Select your desired resolution
6: Click on Apply
7: Click on OK.
8: Your issue should now be resolved.

If the issue persists try the following steps:
1: Make sure your client is closed
2: Locate your IdunRO folder
3: Locate setup.exe and start it
4: At the bottom left click on engine:LUA
5: Select registry
6: Select your graphics device
7: Select your desired resolution
8: Click on Apply
9: Click on OK.
10: Your issue should now be resolved.

Client stuck in full screen / Client does not apply settings from setup.exe

To resolve this please follow the following steps:
1: Make sure your client is closed
2: Download this file
3: Place the file in your RO folder
4: All settings from setup.exe should now apply
5: Launch the game!
dinput.ini